ctg66 Terms and Conditions
Please read these complete terms and conditions carefully before using the ctg66 platform — full transparency regarding your rights, responsibilities and benefits has been ensured.
Contents
1. General Provisions 2. Eligibility and Registration 3. Account Management 4. Deposits and Withdrawals 5. Bonuses and Promotions 6. Betting and Gaming Rules 7. Prohibited Activities 8. Privacy and Data 9. Responsible Gaming 10. Limitation of Liability 11. Account Closure and Suspension 12. Dispute Resolution 13. Changes to Terms 14. Contact1 General Provisions and Acceptance of Agreement
These terms and conditions ("Terms") apply to the ctg66 platform ("Platform", "Website") and all services provided through it. By accessing the ctg66 website, registering, or using any service, you are providing your complete and unconditional acceptance of these Terms.
If you do not agree with any part of these Terms, please refrain from using the platform. These Terms form a legally binding agreement between ctg66 and the user.
1.1 Precedence of Terms
These Terms apply to the ctg66 website, mobile version and all digital services provided. If separate terms exist for specific games or promotions, they will be considered supplementary to these main Terms; in case of conflict, the specific terms will take precedence.
1.2 Language and Interpretation
These Terms have been written in Bengali and the Bengali version shall be considered final and binding. In the event of any interpretive dispute, the decision of ctg66 shall be considered final.
2 Eligibility and Registration Requirements
The following eligibility requirements must be met to register and use the ctg66 platform:
- You must be at least 21 years of age at the time of registration. Creating an account or using the platform by minors is strictly prohibited.
- You must provide genuine and accurate personal information — providing false information may result in account cancellation.
- It is entirely your own responsibility to verify whether online gaming or betting is legally permitted in your area.
- Only one account per person is permitted. Creating multiple accounts is not allowed.
- Company employees, their family members or partners are not eligible to play on the platform.
Age Verification: ctg66 may request a copy of a government-issued ID, passport or national identity card for age and identity verification at any time. ctg66 reserves the right to hold withdrawals until verification is complete. For persons aged 21 and above only.
3 Account Management and Security
Each account is for a specific individual and is non-transferable. It is entirely your responsibility to keep your account password and login details confidential and not to share them with any third party.
3.1 Login Security
- If you suspect unauthorized access to your ctg66 account, notify our support team immediately.
- Full responsibility for any loss resulting from third-party access lies with the account holder.
- If you log in from a public or shared device, log out at the end of the session.
3.2 Updating Information
If your personal details change (phone number, email address, payment method), update them in your account profile immediately or contact us. ctg66 will not be responsible for transaction issues arising from outdated information.
3.3 Account Verification (KYC)
For security and financial protection, ctg66 follows a Know Your Customer (KYC) process. A national identity card, birth registration certificate or passport and proof of address may be requested for verification. Withdrawal access may be limited if KYC is not completed.
4 Deposit and Withdrawal Rules
All financial transactions on ctg66 are conducted in Bangladeshi Taka (BDT / ৳). The platform is fully secure and protected through SSL encryption.
4.1 Deposit Terms
- Minimum deposit: ৳500 for each method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
- Deposited funds must come from a payment method registered in your own name.
- Deposits through third parties are not accepted and may result in account suspension.
- Successful deposit amounts are generally credited to the account within a few minutes.
4.2 Withdrawal Terms
- Minimum withdrawal: ৳500.
- Withdrawal time: within 15 minutes to 2 hours — no different timeframe applies.
- Withdrawals can only be made to the same payment method used for the deposit.
- Winnings from bonuses must meet the specified wagering requirement before withdrawal.
- Large withdrawals may be delayed if KYC verification has not been completed.
4.3 Transaction Monitoring
ctg66 reserves the right to temporarily suspend any suspicious transaction for investigation. If evidence of fraud, money laundering or any other illegal activity is found, the account and funds may be seized.
5 Bonus and Promotional Offer Terms
ctg66 offers various types of bonuses and promotional offers. Each offer has its own specific terms which are detailed on the relevant promotion page.
5.1 Welcome Bonus
- New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000.
- After claiming the bonus and before withdrawal, a wagering requirement of 20 times the total amount (deposit + bonus) must be met.
- The time limit for completing the wagering requirement will be stated on the relevant promotion page.
- The welcome bonus applies once per user only.
5.2 VIP and Loyalty Program
ctg66 operates a five-tier VIP program: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback increases as you move up to higher tiers — from a maximum of 0.3% at Bronze level up to a maximum of 1.5% weekly cashback at Diamond level.
5.3 Bonus Abuse
Misuse of the bonus system — such as creating multiple accounts, coordinated betting or any other attempt to manipulate the system — will result in bonus cancellation and account suspension. The decision of ctg66 in such cases is final.
6 Betting and Gaming Rules
All gaming and betting activities on the ctg66 platform are governed by the following general rules:
6.1 Fairness of Game Results
- All games are operated through verified and impartial Random Number Generator (RNG) technology.
- Live games are operated by professional dealers and broadcast in real time.
- If a game stops midway due to a technical error, ctg66 reserves the right to refund the bet amount or restart the game.
6.2 Cricket and Sports Betting
- Bets placed before a match begins will be considered pre-match bets.
- If a match is abandoned, suspended or cancelled, ctg66 may refund the relevant bet amount — the final decision rests with ctg66.
- Separate event terms may apply for betting on BPL, IPL, T20 World Cup and other international cricket tournaments.
6.3 Betting Limits
ctg66 reserves the right to set minimum and maximum betting limits for any game or event. These limits will be displayed on the relevant game page.
7 Prohibited Activities
The following activities are strictly prohibited on the ctg66 platform:
- Fraud, manipulation or any attempt to win by unfair means.
- Automated betting or gaming using software, bots or automated tools.
- Money laundering or transactions involving illegal funds.
- Attempting unauthorized access to another user's account.
- Any activity that undermines the security of the platform.
- Creating or operating multiple accounts.
- Creating an account under a false identity or using another person's identity.
- Misconduct, harassment or threatening other users.
If any of the above prohibited activities are engaged in, ctg66 may immediately suspend or close the account, forfeit all deposited and won funds, and take legal action if necessary.
8 Privacy and Personal Data
ctg66 is fully committed to protecting your personal information. Complete details on data collection, storage and use can be found on our Privacy Policy page.
8.1 Summary of Data Use
- Your information is used for service delivery, KYC verification and financial transaction processing.
- Your information is not sold or rented to third parties except to meet legal obligations.
- All data is stored securely through SSL encryption.
8.2 Cookies
ctg66 uses cookies to improve the user experience on the website. By accessing the platform, you are consenting to the use of cookies. Cookies can be controlled through browser settings, though this may limit some functionality.
9 Responsible Gaming Commitment
ctg66 places the highest priority on responsible gaming. We believe gaming is an enjoyable form of entertainment — never a harmful addiction.
9.1 Self-Control Tools
- Deposit limits: you can set daily, weekly or monthly deposit limits.
- Betting limits: you can set a maximum betting amount within a specified period.
- Self-exclusion: you can exclude yourself from the platform for a specified period.
- Reality check: you will receive regular notifications to keep you aware of your time and spending.
For more information about detailed responsible gaming guidelines, sources of help and the self-exclusion application process, visit our Responsible Gaming page.
10 Limitation of Liability
ctg66 strives to provide uninterrupted and error-free service, but does not accept liability in the following cases:
- If a game stops midway due to internet disconnection or issues with the user's device.
- For losses caused by the user's login credentials falling into the hands of a third party.
- For service disruptions due to unexpected technical obstacles, server maintenance or natural disasters.
- For legal issues arising from non-compliance with laws and regulations relating to online gaming in the user's area.
The total liability of ctg66 shall not under any circumstances exceed the original amount of the relevant transaction.
11 Account Closure and Suspension
11.1 Closure by User
You may request closure of your account at any time by contacting our support team. You will be given the opportunity to withdraw any remaining balance before the account is closed, however bonuses for which wagering requirements have not been met will be cancelled.
11.2 Suspension or Closure by ctg66
ctg66 reserves the right to suspend or permanently close any account for the following reasons:
- Violation of any provision of these Terms.
- Fraud, manipulation or suspicious activity.
- Providing false information or failing to cooperate with KYC verification.
- Evidence of operating multiple accounts.
- Legal or regulatory requirements.
ctg66 is not obligated to explain the reasons for suspension or closure, however an attempt will be made to return any legitimate funds.
12 Dispute Resolution Process
In the event of any dispute or complaint, follow the process below:
- First, contact our support team via 24/7 live chat.
- If the issue is not resolved through live chat, send a detailed written complaint to [email protected].
- After receiving a complaint, ctg66 will investigate and communicate a decision within a reasonable time.
- The final decision of ctg66 will be considered binding.
Including your account ID, the date and time of the incident (Bangladesh Standard Time, UTC+6), and the relevant transaction ID when filing a complaint will speed up the process.
13 Policy on Changes to Terms and Conditions
ctg66 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. In the event of changes:
- The updated date on this page will be changed.
- For significant changes, a notification may be sent to the registered email or on the platform.
- If you continue to use the platform after changes have been made, you will be considered to have agreed to the revised terms and conditions.
Visit this page regularly to stay informed about the latest terms and conditions.
14 Contact and Support
If you have any questions or comments about these terms and conditions, please contact us:
Support Center
Live Chat: 24 hours a day, 7 days a week, entirely in Bengali
Email: [email protected]
For the fastest support, use live chat. For written complaints, send an email.